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Privacy Policy

Effective Date:  May 5, 2016


Flexsteel Industries respects your privacy and we are committed to protecting it through our compliance with this policy.


This policy describes the types of information we may collect from you or that you may provide when you visit our website,, and our practices for collecting, using, maintaining, protecting and disclosing that information. 


This policy applies to the information we collect on this website.  Please read this policy carefully to understand our policies and practices regarding your information and how we will treat it.  By accessing or using our website, you agree to this privacy policy.  This policy may change from time to time.  Your continued use of this website after we make changes is deemed to be acceptance of those changes, so please check the policy periodically for updates. 


Children Under the Age of 13


Our website is not intended for children under 13 years of age.  No one under age 13 may provide any information to the website.  We do not knowingly collect personal information from children under 13.  If you are under 13, do not use or provide any information on this website or on or through any of its features.  If we learn we have collected or received personal information from a child under 13 without verification of parental consent, we will delete the information. 


Information We Collect About You and How We Collect It


We collect information from and about users of our website, including the following:


  • By which you may be personally identified, such as your name, address, phone number, or e-mail address;
  • That is about you but individually does not identify you, such as general geographic and demographic information; and
  • About your internet connection, the equipment you use to access our website and the usage details. 


We collect this information:


  • Directly from you when you provide it to us.
  • Automatically as you navigate through the site.  Information collected automatically may include usage details, IP addresses and information collected through cookies.


Information You Provide to Us.   The information we collect on or through our website may include:


  • Information that you provide by filling in forms on the website.   This includes information provided at the time of requesting further services. 
  • Records and copies of your correspondence (including e-mail addresses), if you contact us. 
  • Your search queries on the website.


Information We Collect Through Automatic Data Collection Technologies.  As you navigate through and interact with our website, we may use automatic data collection technologies to collect certain information about your equipment, browsing actions and patterns, including:


  • Details of your visits to our website, including the pages you visit and session length.
  • Information about your computer and internet connection, including your IP address.


The information we collect automatically helps us to improve our website and deliver a better and more personalized service by enabling us to:


  • Estimate our audience size and usage patterns.
  • Store information about your favorite products, allowing us to customize our website according to your individual interests.
  • Speed up your searches.
  • Recognize you when you return to our website.


The technologies we use for this automatic data collection include:


  • Cookies.  A cookie is a small file placed on the hard drive of your computer.  You may refuse to accept browser cookies by activating the appropriate setting on your browser.  However, if you select this setting you may be unable to access certain parts of our website.  Unless you have adjusted your browser setting so that it refuses cookies, our system will issue cookies when you direct your browser to our website. 
  • “Google Analytics,” which only collects the IP address assigned to you on the date you visited the site and does not gather your name or other identifying information.  We do not combine the information collected through Google Analytics with your personally identifiable information.  Although Google Analytics plants a permanent cookie on your web browser to identify you as a unique user the next time you visit the site, the cookie cannot be used by anyone but Google.  You can prevent Google Analytics from recognizing you on return visits to this site by disabling cookies on your browser.


How We Use Your Information


We use information that we collect about you or that you provide to us, including any personal information:


  • To present our website and its contents to you.
  • To provide you with information, products or services you request from us.
  • To allow you to participate in interactive features on our website. 
  • To fulfill any other purpose for which you provide it.


Disclosure of Your Information


We may disclose aggregated information about our users, and information that does not identify any individual, without restriction. 


We may disclose personal information that we collect or you provide as described in this privacy policy:


  • To our subsidiaries.
  • To contractors, service providers and other third parties we use to support our business.
  • To fulfill the purpose for which you provide it.  For example, if you e-mail us to inquire on retail opportunities, we will transmit the contents of that e-mail and your e-mail address to the recipients. 


We may also disclose your personal information to comply with any court order, law or legal process, including responses to any government or regulatory request. 


Accessing or Correcting Your Information


You may use our Contact Us page to request access to, correct or delete any person information that you have provided to us. 


Data Security


We have implemented measures designed to secure your personal information from accidental loss and from unauthorized access, use, alteration and disclosure. 




If you have provided us with personal information, but do not wish to receive further information from Flexsteel, you can simply reply to any of our emails and type “unsubscribe” in the subject line or send an e-mail to our customer service email and opt-out. 


Contact Us


To ask questions or comment about this privacy policy and our privacy practices, please use our Contact Us page.